DEMO SADDLE PROCESS

 

Please note: 

I do not keep every saddle model available as a demo, as maintaining a full demo inventory is extremely costly. Instead, I carry the most commonly requested models and sizes to help riders evaluate overall fit, feel, and functionality.

Because Hidalgo leather tree saddles share many similarities in fit and riding feel across the collection, demo saddles can typically be used to help fine-tune your preferences before ordering. Major differences between models generally include features such as:

  • Fixed vs. adjustable knee blocks
  • Flap length and shape
  • Seat depth and rider positioning
  • Discipline-specific design details

A demo saddle allows you to determine whether this style of saddle works well for both you and your horse before committing to a custom or imported purchase. From there, we can discuss the finer details to help select the best model and configuration for your needs.

Saddle Demo / Trial Policy

A demo deposit is required for all test saddles.

  • Trial Fee: $100 per saddle, per trial
  • Conditional Deposit: $500
  • Please inquire for current demo availability, demo model options, and shipping costs.
  • Hug Your Horse DOES NOT carry every model. 

If You Purchase a Saddle

If you decide to purchase a saddle from us, the $100 trial fee will be waived. Your $500 deposit, minus shipping costs, will be credited toward the purchase of your new saddle.

If You Do Not Purchase

If you choose not to purchase a saddle, the following will be deducted from your deposit before refund:

  • $100 trial fee
  • All shipping costs
  • Any bank or transaction fees

The remaining balance will then be refunded.

Trial Period

  • Standard trial period: 1 week
  • Extended trials up to 2 weeks may be arranged in advance

Condition & Cleaning Requirements

Trial saddles must be returned clean and in the same condition received.

If a saddle is returned excessively dirty, a cleaning fee of:

  • $100/hour labor
  • $30 minimum charge
    will apply.

If the saddle is damaged, excessively worn, or altered during the trial period, an amount corresponding to the depreciation or repair cost will be deducted from the refund balance at our discretion.

Liability

All demo saddles are used entirely at the client’s own risk. We accept no liability for injury, damage, or loss associated with the use of trial equipment.

Recommended Pad Setup

For accurate fit and proper use, please use:

  • A Grandeur full pad, or
  • An equivalent shimmable pad combination

Agreement

By submitting payment for a demo saddle deposit, you acknowledge that you have read, understood, and agreed to the terms above.